Question 1

When will I be charged?

Answer

You'll be charged each month on the date that you purchased the subscription. If you purchased the subscription on the 9th of the month, you will be charged every month thereafter on or around the 9th, depending on whether it falls on a business day.

Question 2

Which scents will I get?

Answer

We believe that the element of surprise is more fun, so you won't know which scents you'll get until they land on your doorstep. But don't worry, we hand-pick the greatest fragrances every month that we know you'll love!

Question 3

When will I receive my box?

Answer

Any orders placed up to and including the the last day of each month will receive the current month's box. Any orders placed after this will receive the following month's box. Subscriptions will arrive between 3-5 working days after ordering, and subsequent deliveries will be shipped monthly on the next working day after your renewal has cleared unless they fall on a weekend. Expect your box to arrive within 3-5 working days of your subscription date.

Question 4

Skipping/Cancellation

Answer

If you have plenty of bars left and would like to skip a month, then simply login to your account on our site and select 'My Subscriptions' to suspend, skip or cancel your box.

Question 5

Which free wax melter will I receive?

Answer

Great question! You'll receive a completely free wax melter with your first box only. We use a variety of different suppliers for our complimentary wax melters so it won't neccessarily be the same melters we sell on our site. Some may be limited edition burners.

Escape into another world every month with

our handcrafted wax melts subscription box

Frequently asked questions

When will I be charged?

Which scents will I get?

When will I receive my box?

Skipping/Cancellation

Which free wax melter will I receive?

Order today and receive a FREE wax melter with your first box!

February